How We Use and Handle Customer Data

OSAKA BUSINESS DEVELOPMENT AGENCY makes every effort to safeguard the privacy and protect the personal data of our customers.
We may use customer data for the following purposes.

1. How we might use customer data

To confirm applications for events and seminars, and to send out registration forms
To confirm applications for our e-mail magazine service, and deliver the magazine
To send out prizes that users have applied for
To confirm sign-ups for various member service, and provide the services
To confirm billing and payment for services
To assess member satisfaction with Foundation services
To collect statistically processed data and publish survey results
To assess information accessed and used by our members to improve our services and to develop new services
To deliver our e-mail magazine, information about upcoming events, and various other services to customers
To invite subjects to participate in surveys or participant in events, and to report back the results
To assess usage of services and the web site, and to provide information about companies and organizations that might be beneficial to the Foundation and to our customers
To provide information to the City of Osaka obtained through projects (grant projects) commissioned by the city

Note 1: While we may not use customer data for all of these purposes at present, we probably will in the future.
Note 2: In cases where the rational for collecting customer data is obvious or when required by law, we may not notify users or state explicitly how we are using customer data.
Note 3: Please note that all information that is disclosed by our users becomes public information.

2. Range of Customer Data That is Used

Customer data shall be used only to the extent necessary to achieve the Foundation's objectives.

3. Specific Data Items That May be Used

The following data items may be used only to the extent necessary to achieve the Foundation's objectives.

Personal customer data including name, gender, birth date, address, telephone number, fax number, e-mail address, company name and position, and so on.

4. Requests for Customer Information

The Foundation will set up a contact center to handle requests to disclose, correct, and suspend use of personal data that is held, and will respond to such requests without delay within a reasonable time frame in accordance with the law.

Note that a charge of \840 is assessed for each request for disclosure, notification of intended use, and so on.

Additional charges may be assessed if multiple pages are requested.

OSAKA BUSINESS DEVELOPMENT AGENCY contact center for handling requests for customer data

OSAKA BUSINESS DEVELOPMENT AGENCY
Fax: 06-6264-9899
E-mail: info@sansokan.jp
Business Innovation Center Osaka 13F, 1-4-5 Honmachi, Chuo-ku, Osaka City Osaka Prefecture, Japan 541-0053
Business hours: 9:00 AM to 5:30 PM, Monday - Friday (except national holidays)

5. Revising this Document

We may revise this document on the use of customer data at any time for our convenience.
You will be notified of any changes or revisions through posting on this site, so please check back from time to time.

OSAKA BUSINESS DEVELOPMENT AGENCY

■ Click here for Personal Information Protection Policy